Contact
Hello, how can we help you?
Choose what you need now
- registration, account activation,
- selection of equipment,
- availability of products,
- preparation of offers.
You can contact with us through:
- E-mail: store@astraada.com
- Phone: +48 12 428 63 57
- Online chat
- order status,
- payments and invoices,
- shipment of goods,
- warranty service.
You can contact with us through:
- E-mail: store@astraada.com
- Phone: +48 12 428 63 57
- commissioning assistance,
- assistance with servicing,
- technical consultations,
- training.
You can contact with us through:
- E-mail: store@astraada.com
- Phone: +48 12 428 63 57
10,000 products available in 24h. Contact us via online chat.
Online chats since 2016
Average response time in chat
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Frequently Asked Questions / FAQ
You can contact Customer Service in three ways:
- by phone: +48 12 428 63 57,
- by e-mail: store@astraada.com,
- via online chat
The products you add to the cart are not reserved. They are only reserved when paying for the order via online payment.
You will receive a link to the pro-forma document in the e-mail confirming the purchase. Additionally, you can download a pro-forma after logging in and going to 'My Account'. To go there, click on the 'My Account' text link in the top right corner. In the left navigation menu, in the 'Online orders' tab, you have access to the list of orders and the link to download the proforma.
The basic information about the order is the status assigned to it, which can be seen after logging in to 'My Account' in the tab 'Online orders'. Additionally, you will receive an e-mail with a link to track your shipment.
After completing the purchase, you will receive an order confirmation by e-mail.
Call us on +48 12 428 63 57 or write to store@astraada.com.
Contact us by e-mail: store@astraada.com.
Call us on +48 12 428 63 57, write to store@astraada.com or online chat.
